Simple pricing that grows with you

Keep every client tenant aligned to the security standard you set.

Ad Hoc Policy checks your managed tenants against a baseline of more than 70 Microsoft 365 security and operational settings across Entra ID, Exchange, SharePoint, Teams and tenant wide settings. Each setting is mapped to frameworks such as CIS, Essential Eight and NIST, so you can show clients exactly which controls you are looking after.

• Start from the EcpPro baseline, then tailor it for each type of client
• Choose for each setting whether to scan, alert you when it drifts, or put it right automatically
• Two key safety: a setting is only corrected when it is marked Rectify and the tenant is in Enforce mode
• Policy Monitoring shows alignment trends, alignment by service area and Microsoft Secure Score across your tenants
• Template groups let you assign once and pick up new checks automatically

Consistent, correct email signatures for every mailbox in every tenant.

Signatures are built as each message is sent, using the sender’s details from Microsoft 365. Change someone’s job title in Microsoft 365 and their very next email is right, with no templates to edit and nothing to republish.

• Stack signature components with rules for sender, group, internal or external recipients, and new messages or replies
• Schedule seasonal messages and holiday notices by date range or weekly window
• Run banner and one click survey campaigns inside the signature
• Outlook add in for Windows, Mac, web, iPhone and Android, plus server side signing for everything else sent from the mailbox
• Usage reporting shows who is sending signed email and how
• One rate for every mailbox, sliding down as your volume grows

Turn repetitive admin into a few clicks, with approvals and auditing built in.

• Ready to use workflows for user onboarding and offboarding, purchasing and assigning licences, subscription changes and shared mailboxes
• User management workflows for travelling users, staff on leave, compromised accounts and password resets
• Clone a template and tailor it to the way your team works
• Add approval steps so the right person signs off before a change is made
• Connect to Teams, Rewst or your own API, and post updates to the linked PSA ticket as the workflow runs

See and manage your clients’ Azure Virtual Desktop sessions without leaving EcpPro.

• View active and disconnected sessions
• Send users a message, log them off or force a log off
• View host pool and session host information
• Review AVD login history and export it to CSV
• A lightweight monitor service on each AVD server, with no firewall changes needed

Manage your hybrid clients’ on premises Active Directory from the same portal.

Create and update users and groups in EcpPro, and the EcpPro AD Sync Service makes the change in the client’s Active Directory. Entra ID Connect then carries it through to the cloud as usual.

• Create, update, disable, enable and delete users
• Create, update and delete groups, and manage group membership
• Runs as a Windows service in the client’s domain over outbound HTTPS, with no firewall rule changes
• Install with the setup wizard, or roll out unattended through your RMM with the command line installer

Make the EcpPro portal look and feel like your own.

• Upload your logo, with a separate version for dark mode
• Start from a predefined theme, then fine tune every colour
• See each change in the live theme preview before you save
• Your team and your clients see your brand every time they sign in

Every change you make in EcpPro, recorded against the right ticket in your PSA.

Link a ConnectWise, HaloPSA or Autotask ticket while you work, and the ticket updates itself with notes, status changes and time entries as each action runs.

• Map tenants to PSA customers in one click with Auto Map
• Search for and link a ticket without leaving EcpPro
• Track every ticket update, with successes and failures at a glance