PRIVACY STATEMENT

EcpPro is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the EcpPro Web site and governs data collection and usage. By using the EcpPro website, you consent to the data practices described in this statement.

Compliance with Australian Privacy Laws

EcpPro aligns its practices with Australia's Privacy Act 1988 and other relevant regulations. This ensures that personal information, such as names and email addresses, is collected, stored, and managed in a lawful and transparent manner.

How EcpPro Handles Personal Information

Data Collection

• EcpPro collects personal information, including names and email addresses, through interactions such as website visits, service usage, and communications.
• This information is used to provide services, respond to inquiries, and improve the user experience.
• There is also information about your computer hardware and software that is automatically collected by EcpPro. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by EcpPro for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EcpPro Web service.
• EcpPro also caches user information, including names and email addresses, after customers enrol to the EcpPro enterprise application and grant the necessary permissions requested during the enrolment process. This data is vital for delivering our services, addressing inquiries, and improving the user experience.

Data Usage

• The collected personal information is utilised to: deliver services effectively, offer customer support and communicate updates and information related to services
• EcpPro does not rent, sell, or share personal information with unaffiliated companies for their direct marketing purposes.

Data Protection

• EcpPro has implemented robust security measures, including Technological protections, administrative processes to prevent unauthorised access, disclosure, or misuse and physical safeguards where applicable.
• EcpPro does not rent, sell, or share personal information with unaffiliated companies for their direct marketing purposes.
• All employees are trained in IT security and privacy protection to ensure compliance with industry standards

Use of Cookies

The EcpPro Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise EcpPro pages, or register with EcpPro site or services, a cookie helps EcpPro to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same EcpPro Web site, the information you previously provided can be retrieved, so you can easily use the EcpPro features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the EcpPro services or Web sites you visit.

Google Adwords Conversion Tracking

EcpPro may utilise Google Adwords Conversion tracking to help us collect general usage statistics on how many site visitors have clicked on our Google ads and made an enquiry or purchase with us. This may be tracked using cookies which do not contain any personal identifiable information and expire within 30 days. For more information or to opt out of this service, please refer to Google Advertising Policies and Principles.

Changes to this Statement

EcpPro will occasionally update this Statement of Privacy to reflect company and customer feedback. EcpPro encourages you to periodically review this Statement to be informed of how EcpPro is protecting your information.

Commitment to Privacy

EcpPro treats personal information with the utmost respect and ensures it is handled securely, maintaining trust and transparency with all clients and users.

Contact Information

EcpPro welcomes your comments regarding this Statement of Privacy. If you believe that EcpPro has not adhered to this Statement, please contact EcpPro from the Contact Us page. We will use commercially reasonable efforts to promptly determine and remedy the problem.