Every tenant, user and licence in one portal
Everything your team does in Microsoft 365 every day, across every client, from a single login. Dashboards and reports at tenant, tenant group and MSP level, and every action recorded against the person who took it.
Onboarding and offboarding your team can rely on
Build the process once and every technician follows it.
- Onboard from tenant default groups and licences, a template, or by copying an existing user
- Naming formats per tenant for UPN and mail nickname, such as F.L, F2L or LF1
- Office locations picked from a list, so addresses are always right
- Extended attributes for details like payroll ID or working hours
- Offboard with up to 20 customisable steps in a single action
- Undelete cloud users for up to 30 days
Schedule it and let EcpPro do it on the day
- Enable or disable sign in
- Forward email, or cancel a forward
- Assign or remove licences
- Add or remove group memberships
- Convert a mailbox to shared, or back again
- Manual steps, such as collecting a laptop, in the same plan
See the whole picture at every level
From one client to your whole MSP, the numbers your team and your clients need are a click away.
Tenant groups
Group tenants by service desk team, region or any structure that suits you, with defaults per group such as country, UPN and email format.
Access that fits each role
Give technicians access to one or many tenant groups, limited to specific features with list, read, update, create and delete rights.
Dashboards at every level
Licensing, mailbox statistics, MFA adoption, users and groups, and security for a tenant, a group or your whole MSP.
Reports and audit logs
Entra ID audit log and login history, EcpPro audit log, last signed in, risk detections, risky sign ins and risky users.
Alerts by email and SMS
Risky users, high severity Microsoft security events, new tenants, new CSP subscriptions and Azure spend thresholds, with daily summaries.
Sales and Azure Insights
Savings and upsell opportunities in every client's licensing, and Azure consumption across all customers, with your margin. Premier Suite.
Licences, used well
See available, allocated and wasted licences for every tenant, and be warned when unallocated licences pass a percentage you set.
- List and export reclaimable licences across all tenants
- Increase or decrease CSP licence quantities with an authorisation workflow and audit trail
- Contact Sync keeps Microsoft 365 contacts in step with your PSA
- Document Management for runbooks and client documents
See it with your own tenants in mind
We are always happy to show you around. Pick a time that suits you and bring your questions.