FEATURES
- BUSINESS
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive, on and off boardings users)
- Security dashboard (secure scores history and recommendations)
- Customisable user list
- Enhanced user list to show MFA Status, Mailbox, Licenses, Cost Centre, etc.
- Undelete users for up to 30 days (Cloud only)
- Contact Management
- Cloud group management
- OnPrem group management
- Group membership management
- OnPrem group membership management
- License assign/un-assignment
- Office locations
- Cost Centre Management
- Onboard cloud users
- Onboard OnPrem users
- On-board with tenant default groups and licenses
- On-board by copying a template or existing user
- What info is required for on-boarding, like Employee ID, Manager and more
- Renamable fields to support working days/hours, multiple mobiles and more
- Customisable UPN defaults. E.g. F.L, F1L @domain.com
- Customisable mail nickname format. E.g. F.L, F1L @domain.com
- Use customisable workflow for on-boarding actions 1
- Schedulable offboarding steps. E.g. Disable login, remove licenses, etc.
- Use customisable workflow for off-boarding actions 1
- Enable/disable logins at a scheduled date and time
- Forward/cancel email forward at a scheduled date and time
- Apply/remove licenses at a scheduled date and time
- Add/remove group memberships at a scheduled date and time
- Convert to Shared/User mailbox at a scheduled date and time
- View and report on sessions
- Logoff, disconnect user sessions
- List/Drain/Enable session hosts
- Multi resource group and multi geo support
- Email signature injected via Exchange transport 1
- Email signature injected using outlook add-on and Exchange transport rule 1
- Ability to grant users limited admin access specific EcpPro features
- Ability to assign the above rights as list, read, update, create or delete
- EntraID Login History (30 days retention)
- Azure Virtual Desktop Login history (365 days retention)
- Last Signed in report (To identify unused accounts)
- Risky users (Requires Entra ID P2 license)
- 30 days Risky sign ins
- Risk detections
- Detailed audit log (retention 30 days)
- PREMIUM
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive, on and off boardings users)
- Security dashboard (secure scores history and recommendations)
- Customisable user list
- Enhanced user list to show MFA Status, Mailbox, Licenses, Cost Centre, etc.
- Undelete users for up to 30 days (Cloud only)
- Contact Management
- Cloud group management
- OnPrem group management
- Group membership management
- OnPrem group membership management
- License assign/un-assignment
- Office locations
- Cost Centre Management
- Onboard cloud users
- Onboard OnPrem users
- On-board with tenant default groups and licenses
- On-board by copying a template or existing user
- What info is required for on-boarding, like Employee ID, Manager and more
- Renamable fields to support working days/hours, multiple mobiles and more
- Customisable UPN defaults. E.g. F.L, F1L @domain.com
- Customisable mail nickname format. E.g. F.L, F1L @domain.com
- Use customisable workflow for on-boarding actions 1
- Schedulable offboarding steps. E.g. Disable login, remove licenses, etc.
- Use customisable workflow for off-boarding actions 1
- Enable/disable logins at a scheduled date and time
- Forward/cancel email forward at a scheduled date and time
- Apply/remove licenses at a scheduled date and time
- Add/remove group memberships at a scheduled date and time
- Convert to Shared/User mailbox at a scheduled date and time
- View and report on sessions
- Logoff, disconnect user sessions
- List/Drain/Enable session hosts
- Multi resource group and multi geo support
- Email signature injected via Exchange transport 1
- Email signature injected using outlook add-on and Exchange transport rule 1
- Ability to grant users limited admin access specific EcpPro features
- Ability to assign the above rights as list, read, update, create or delete
- EntraID Login History (30 days retention)
- Azure Virtual Desktop Login history (365 days retention)
- Last Signed in report (To identify unused accounts)
- Risky users (Requires Entra ID P2 license)
- 365 days Risky sign ins
- Risk detections
- Detailed audit log (retention 30 days)
- ENTERPRISE
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive, on and off boardings users)
- Security dashboard (secure scores history and recommendations)
- Customisable user list
- Enhanced user list to show MFA Status, Mailbox, Licenses, Cost Centre, etc.
- Undelete users for up to 30 days (Cloud only)
- Contact Management
- Cloud group management
- OnPrem group management
- Group membership management
- OnPrem group membership management
- License assign/un-assignment
- Office locations
- Cost Centre Management
- Onboard cloud users
- Onboard OnPrem users
- On-board with tenant default groups and licenses
- On-board by copying a template or existing user
- What info is required for on-boarding, like Employee ID, Manager and more
- Renamable fields to support working days/hours, multiple mobiles and more
- Customisable UPN defaults. E.g. F.L, F1L @domain.com
- Customisable mail nickname format. E.g. F.L, F1L @domain.com
- Use customisable workflow for on-boarding actions 1
- Schedulable offboarding steps. E.g. Disable login, remove licenses, etc.
- Use customisable workflow for off-boarding actions 1
- Enable/disable logins at a scheduled date and time
- Forward/cancel email forward at a scheduled date and time
- Apply/remove licenses at a scheduled date and time
- Add/remove group memberships at a scheduled date and time
- Convert to Shared/User mailbox at a scheduled date and time
- View and report on sessions
- Logoff, disconnect user sessions
- List/Drain/Enable session hosts
- Multi resource group and multi geo support
- Email signature injected via Exchange transport 1
- Email signature injected using outlook add-on and Exchange transport rule 1
- Ability to grant users limited admin access specific EcpPro features
- Ability to assign the above rights as list, read, update, create or delete
- EntraID Login History (30 days retention)
- Azure Virtual Desktop Login history (365 days retention)
- Last Signed in report (To identify unused accounts)
- Risky users (Requires Entra ID P2 license)
- 365 days Risky sign ins
- Risk detections
- Detailed audit log (retention 30 days)
Not available
Optional at extra cost
1. Upcoming feature
Optional at extra cost
1. Upcoming feature
- BUSINESS
- Up to 10 tenants Multi tenant management from a single user account
- Ability to groups tenants and give users to access to only tenants inside this group
- Ability to assign admin access to one or multiple tenant groups
- Defaults based on tenant groups, like country, UPN, email format and more
- Aggregated dashboards
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Aggregated reports for all tenants in the group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants in each groups
- PREMIUM
- Unlimited Multi tenant management from a single user account
- Ability to groups tenants and give users to access to only tenants inside this group
- Ability to assign admin access to one or multiple tenant groups
- Defaults based on tenant groups, like country, UPN, email format and more
- Aggregated dashboards
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Aggregated reports for all tenants in the group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants in each groups
- ENTERPRISE
- Unlimited Multi tenant management from a single user account
- Ability to groups tenants and give users to access to only tenants inside this group
- Ability to assign admin access to one or multiple tenant groups
- Defaults based on tenant groups, like country, UPN, email format and more
- Aggregated dashboards
- Licensing dashboard (wastage, optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Aggregated reports for all tenants in the group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants in each groups
- BUSINESS
- Aggregated dashboards
- Licensing dashboard (license wastage and optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Client Portal
- MSP can give customer access to a single tenant with granular access control
- Clients can on-off board users, assign licenses and access to tenant reports
- MSP can give customer access to a tenant group using a single account
- Aggregated reports for all tenants in all group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants across all tenant groups
- PREMIUM
- Aggregated dashboards
- Licensing dashboard (license wastage and optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Client Portal
- MSP can give customer access to a single tenant with granular access control
- Clients can on-off board users, assign licenses and access to tenant reports
- MSP can give customer access to a tenant group using a single account
- Aggregated reports for all tenants in all group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants across all tenant groups
- ENTERPRISE
- Aggregated dashboards
- Licensing dashboard (license wastage and optimisation)
- Mailbox statistics dashboard (shared, user and recommendations)
- MFA adoption dashboard (privileged and non-privileged stats)
- Users and groups dashboard (inactive users, groups, contact)
- Security dashboard (secure scores history and recommendations)
- Client Portal
- MSP can give customer access to a single tenant with granular access control
- Clients can on-off board users, assign licenses and access to tenant reports
- MSP can give customer access to a tenant group using a single account
- Aggregated reports for all tenants in all group
- Risky users (Requires Entra ID P2 license)
- Risky sign ins (365 days retention)
- Risk detections
- Aggregated reports of the above for all tenants across all tenant groups
Need to know more?
- How to Deliver Exceptional IT Services: As an MSP, increase profitability while maintaining service excellence with EcpPro.
- How to Streamline Workflows: Optimise license management and ensure robust security and compliance with EcpPro.
- How EcpPro Helps: Discover the cloud-based service desk software crafted for MSPs to achieve opera