Can I group tenants in EcpPro?
Yes. Group tenants by service desk team, region or any structure that suits you, and give each technician access to just the groups they need.
Can I manage on premises users and groups?
Yes. With the On Prem AD Management add on, EcpPro manages on premises Active Directory users and groups as well as Entra ID.
Can I set a default UPN or email format for each tenant?
Yes. For example F.L (John.Smith), F2L (JoSmith) or LF1 (SmithJ), so usernames always follow the tenant standard.
Can I copy groups and licences from an existing user?
Yes. Choose a user to copy, or set default groups and licences per tenant and apply them when you create a user.
Can I see combined data for a group of tenants?
Yes. Licensing, mailboxes, MFA adoption, users and groups, and security scores at tenant group or MSP level.
Can I schedule tasks for a specific date and time?
Yes. Assign or remove licences, forward email, convert to a shared mailbox, disable sign in, remove group memberships and add manual steps such as issuing a laptop.
Are user actions logged?
Yes. Every action is logged in EcpPro against the individual who took it, and in Azure as well.
Can I reset passwords and revoke MFA registrations?
Yes, directly in EcpPro.
Can I see Azure Virtual Desktop sessions?
Yes. With the AVD add on you can see sessions and host pools, message or log off users, and drain session hosts.
What reports does EcpPro include?
Entra ID login history, AVD login history, last signed in, risky users, risky sign ins, risk detections and the Entra ID audit log, many at tenant group and MSP level too.
Can I export reports to CSV?
Yes. Many screens let you download reports and tables as CSV files.
Where is my clients' data hosted?
In local Azure datacentres in Australia, the United Kingdom and the United States.
How long does setup take?
Connecting your first tenant takes about five minutes.
Have another question?
We are always happy to help. Book a time or get in touch.